Craft built through
hands-on product work.

The challenge

Keep the conversation with the team.

Families were turning to text messages and other apps because team communication no longer met their expectations for real-time conversation. The design challenge was to make chat feel familiar while keeping it connected to the team.

My contribution

I explored the messaging structure and designed the mobile chat experience, from entry points and conversation lists to messages, photos, and reactions.

The approach

A path from team chat to a messaging hub.

The wireframes map four phases: introduce chat within a team, add a global Chats destination, support one-to-one and group conversations, and bring announcements into a shared messaging hub. Separating those phases made the interaction model and its evolution explicit.

The challenge

Make family participation a shared responsibility.

One parent could own the account while another still needed schedules, game RSVPs, and team chat. Access needed to follow the child and family relationship.

My contribution

I designed the mobile flow for viewing household profiles and inviting another guardian to participate in managing a player.

The approach

Connect the invitation to the right children.

The flow starts with a household profile, separates profile information from guardian access, and lets a parent select which children an invitation applies to. A pending invitation remains visible, with an option to resend it.

The challenge

Turn a long setup into manageable decisions.

Organizations needed to know whether members had the right membership and had completed its requirements. Setup also had to account for national memberships, regional links, and additional regional requirements.

My contribution

I designed the membership creation flow and the administrator views that connect membership status to outstanding eligibility requirements.

The approach

Give complex setup a clear sequence.

I divided the creation flow into chapters: membership links, details, dates, purchase information, eligibility, and communication. The navigation shows progress while keeping each decision in context. On the management side, a member detail panel makes missing requirements visible alongside the roster.

The challenge

Connect submission, review, and correction.

Parents needed a way to submit a child’s proof of birth and legal details. Reviewers needed to distinguish pending and resubmitted documents, then approve them or explain why a replacement was needed.

My contribution

I designed the parent submission journey and the desktop review workflow, including corrections, rejection reasons, and the next document in the queue.

The approach

Design both sides of the handoff.

For parents, the flow moves from sign-in and profile selection through upload, legal details, and review. For administrators, the document and legal information appear together. Approving or rejecting advances the review, while a rejection reason gives the family a concrete next step.

The challenge

Keep order review clear across screen sizes.

Checkout asks customers to assess shipping, billing, payment, and order details before committing. The interface needs to keep that information understandable on both tablet and phone.

My contribution

My checkout design work focused on organizing the review step and adapting its information hierarchy across screen sizes.

The approach

Preserve the decisions as the layout changes.

The tablet layout places the order summary beside the main review content. On mobile, the summary becomes a compact expandable section above shipping and billing. Numbered progress and editable information keep customers oriented within checkout.

The challenge

Make a large catalog easier to narrow.

On a phone, product filters compete for limited space. Shoppers need to explore categories and attributes, understand their selections, and return to the results.

My contribution

I designed the mobile filter interface and its expanded, selected, and collapsed states for Fingerhut.

The approach

Keep choices visible and reversible.

Expandable groups organize attributes such as size, width, color, brand, and price. Color swatches make that choice visual; selected values can be removed individually or cleared together. A prominent Apply Filters action completes the interaction.